REFUND POLICY

US Credit Solutions Refund Policy

At US Credit Solutions we are passionate about helping good people repair bad credit. We do our best to assist Clients with their credit repair problems. We value Customer Satisfaction.

By law we cannot make any verbal or written promise, or guarantee of outcome, score increases, or timing of credit repair services. Client may request a refund if they believe that US Credit Solutions did not complete the obligations as defined in our Terms and Conditions, or the Client’s signed agreement.

Refund of up to 50% of total price may be possible to the Client only if all the below conditions exist:

  • If US Credit Solutions DID NOT inform the Client and note in the Client agreement that credit repair can actually cause scores to drop.
  • Client shall have been current on all payments, without any NSF’s, and Client shall have completed all payments per the agreement.
  • Client shall be current on all payments to US Credit Solutions, and Client shall have completed all payments per agreement.
  • Client shall have followed all US Credit Solutions directions based on the credit repair plan (Excessive time spent with clients in any form of communication, or personal meetings will count against the allocated time per plan, and obviously reduce time spent on actual credit repair, therefore client may not get optimal results).
  • On existing credit lines at time of signed agreement, and on any newly obtained credit, whether or not per the US Credit Solutions recommendation, Client always made at least the minimum payment due on time per industry suggestion (which was communicated with the Client).
  • Client never exceeded maximum 30% balance-to-available-credit on revolving credit lines (If Client acquired new credit lines on their own, or per US Credit Solutions recommendation, and Client has exceeded suggested maximum 30% balance-to-available-credit , and, or late in making minimum on time payments, no refund shall be given).
  • Client was never late and always paid minimum balance due on all existing trade lines, or new credit lines acquired during duration of US Credit Solutions agreement.
  • Client upon signing US Credit Solutions agreement strictly followed at least one of several suggested methods to improve or increase scores as noted in the credit repair plan.

To receive a 50% refund of total money paid to US Credit Solutions, the Client shall request such refund in writing.

US Credit Solutions shall review the request to confirm if Client complied with the terms of our Refund Policy.

US Credit Solutions shall determine the final refund amount, if any at all, and US Credit Solutions’ decision shall be final.

Questions or comments?

If you have questions or comments about US Credit Solutions’ privacy policy, send email to contact@uscsnow.com or directly message us via the Contact Us page.

Thank you for choosing US Credit Solutions!

Corporate Headquarters 

Corporate Headquarters
US Credit Solutions
2026 Naomi St
Houston, TX 77054
Tel. +1 (833) 713-8727
Website: www.uscsnow.com
Email: contact@uscsnow.com